GRACEALL offers a variety of home and kitchen appliances, specializing in electric cooktops, infrared ceramic hobs, gas stoves, and travel heating cups.
GRACEALL specializes in modern home and kitchen appliances designed to simplify everyday cooking. Their product lineup features energy-efficient electric and infrared cooktops, versatile ceramic hobs, multifunction hot pots, portable electric cups for travel, and range hoods. Emphasizing safety and user-friendly controls, GRACEALL appliances incorporate smart touch panels, built-in safety features like child locks and overheating protection, and sleek, easy-to-clean tempered glass surfaces.
Explore our library of GRACEALL user manuals and instruction guides to safely install, operate, and maintain your cooking appliances.
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Long touch the 'LOCK' button for about 4 seconds until you hear a beep sound and the indicator light goes off to cancel the lock mode.
An E3 or E4 error code indicates an inside temperature sensor failure. You should disconnect the unit and contact GRACEALL customer support for after-sales service.
Disconnect the power and allow the plate to cool completely. Do not immerse the appliance in water. Wipe it clean with a damp cloth instead, and avoid using abrasive scouring pads or harsh chemical cleaners.
You can reach GRACEALL customer support by emailing wedocare4u@hotmail.com. Be sure to provide your purchase order number, platform of purchase, and photos or videos showing the issue.