Ecobee develops smart thermostats, security cameras, and sensors designed to enhance home comfort and energy efficiency.
Ecobee Inc. is a Canadian home automation company that serves as a leader in the smart thermostat market. Founded with the goal of reducing environmental impact while improving comfort, Ecobee introduced the first Wi-Fi-enabled smart thermostat. Today, the company offers a comprehensive suite of smart home products, including intelligent thermostats with room sensors, smart light switches, and home security cameras. These devices integrate seamlessly with major platforms like Amazon Alexa, Apple HomeKit, Google Assistant, and Samsung SmartThings.
Headquartered in Toronto, Ontario, Ecobee continues to innovate in the residential and commercial energy management sectors. Their products are designed to be easy to install and use, helping homeowners save on heating and cooling costs without sacrificing comfort.
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Most Ecobee thermostats include a Power Extender Kit (PEK) which allows you to install the device reliably if your system lacks a C-wire.
Check your circuit breaker to ensure power is flowing to the HVAC system. If using the PEK, verify the wiring at your furnace control board matches the installation guide.
You can reach Ecobee support by phone at 1-866-518-6740 or via email at support@ecobee.com.