Cerner Manuals & User Guides

Чернер (now officially Oracle Health after its 2021 acquisition) is a prominent provider of health information technology platforms, electronic health records (EHR), and digital healthcare services. Their comprehensive suites, such as PowerChart and Work Queue Monitor (WQM), allow clinical and clerical staff to seamlessly manage patient information, route documents, schedule appointments, and compile specific provider notes.

Cerner's robust solutions continue to streamline hospital workflows, ensuring that patient data integration, revenue cycles, and general care services run efficiently and securely. Explore our collection of user guides, manuals, and troubleshooting instructions for utilizing Cerner's software and interfaces effectively.

• How do I access the Cerner Work Queue Monitor?

  To access the Work Queue Monitor, double-click on the icon within the Citrix StoreFront.

• How can I route a document to a specific queue in Cerner WQM?

  Open WQM, select a practice tab, double-click on the item to open it, click on the Location search icon, select the correct location from the list, and hit OK.

• How do I split documents with multiple patient items in Cerner?

  Double-click on the item to open, select the page(s) to be split within the thumbnail display, click the Split icon, review the newly created work items, and assign them as necessary.

• How do I attach a faxed order to a patient encounter in Cerner PowerChart?

  Navigate to 'Encounters', find the appointment, open 'PowerChart', select 'Clinical Notes', choose 'Order Requisition', adjust the date and time, click the paperclip icon to browse and attach the file, and click 'Sign'.