1. Вступ
This manual provides essential instructions for the safe and efficient operation, maintenance, and troubleshooting of your eufy Robot Vacuum E28. Please read this manual thoroughly before using the product and retain it for future reference.

2. Важлива інформація з безпеки
To reduce the risk of injury or damage, read these safety instructions carefully and keep them accessible during product use. This device is for indoor use only. Do not use it in commercial or industrial environments.
- Always operate the device according to the instructions provided.
- Тримайте пристрій та його аксесуари в недоступному для дітей місці.
- Use only the original power adapter and accessories supplied by the manufacturer.
- Do not handle the power cord or device with wet hands.
- Переконайтеся, що обtage matches the local power supply before use. (Voltage: 110 Вольт)
- Avoid using the device on wet surfaces or in areas with standing water.
- Do not block the air vents or exhaust openings.
- Regularly inspect the device for any damage. Do not operate if damaged.
- For detailed safety guidelines, refer to the Safety Sheet included in your package.
3. Вміст упаковки
Переконайтеся, що всі компоненти є в наявності та знаходяться у належному стані після розпакування.

- Станція Омні
- Робот-пилосос
- Знімна основа
- Portable Deep Cleaner (PDC)
- Короткий посібник
- Паспорт безпеки
- Battery (included in robot)
- Water Tank (included in Omni Station)
4. Продукт закінчивсяview
The eufy Robot Vacuum E28 is an advanced cleaning system designed for comprehensive floor and fabric care. It integrates a robotic vacuum and mop with a versatile portable deep cleaner, all managed by an intelligent Omni Station.
4.1 Основні характеристики
- HydroJet Deep Cleaning System with Roller Mop: Self-cleans the mop in real-time, ensuring continuous fresh cleaning.
- FlexiOne Portable Deep Cleaner: Detachable unit for targeted cleaning of carpets, stairs, and fabric surfaces.
- 20,000 Pa Turbo Suction: Powerful suction for effective removal of dust and hair from various surfaces.
- DuoSpiral Detangle Brushes: Designed to minimize hair tangling for consistent performance.
- CornerRover Arm: Extends to achieve 100% edge coverage for thorough cleaning.
- All-in-One Omni Station: Provides automated self-emptying, self-washing, self-refilling, hot air drying, automatic detergent dispensing, and wastewater storage.
- Advanced AI Recognition and Obstacle Avoidance: Identifies and avoids over 200 objects, equipped with LED lights for low-light environments.
- Повний контроль додатків: Features smart map management, multi-floor cleaning, personalized carpet cleaning modes, and voice control compatibility.
4.2 Деталі компонентів








5. Налаштування
5.1 Розпакування та розміщення
- Акуратно вийміть усі компоненти з упаковки.
- Choose a suitable location for the Omni Station. Ensure it is placed against a wall on a hard, level surface, with at least 1.5 feet (0.5 meters) of clear space on either side and 5 feet (1.5 meters) in front.
- Connect the Omni Station to a power outlet.
5.2 Початкове заряджання
Place the robot vacuum onto the Omni Station. Ensure the charging contacts align. The robot will begin charging automatically. For first-time use, fully charge the robot before operation, which may take several hours.
5.3 Встановлення та підключення програми
- Download the eufy Clean app from your smartphone's app store.
- Create an account and follow the in-app instructions to add your E28 robot vacuum.
- Ensure your Wi-Fi network is 2.4GHz, as 5GHz networks are not supported for device connection.
- Perform any available firmware updates through the app to ensure optimal performance and access to the latest features.
6. Операція
6.1 Запуск, призупинення та зупинка очищення
- Почати очищення: Press the power button on the robot or use the eufy Clean app to initiate a cleaning cycle.
- Призупинити прибирання: Press the power button once during operation or use the app.
- Зупинити прибирання: Press and hold the power button for a few seconds or use the app to send the robot back to the Omni Station.
6.2 Режими очищення
The E28 offers various cleaning modes accessible via the eufy Clean app:
- Vacuum-Only Mode: Для збору сухого сміття.
- Режим пилососа та швабри: Simultaneous vacuuming and mopping for hard floors.
- Точкове прибирання: Targets specific dirty areas.
- Personalized Carpet Cleaning Mode: Customize settings for different carpet types (avoidance, mop lifting, increased suction).
6.3 Using the Portable Deep Cleaner (PDC)
The FlexiOne Portable Deep Cleaner is integrated into the Omni Station for convenient spot cleaning of various surfaces.



- Detach the Portable Deep Cleaner from the Omni Station.
- Fill the clean water tank with water and an appropriate fabric cleaning solution (eufy's Floor Cleaner and Fabric Cleaner recommended).
- Use the spray and suction functions to clean targeted stains on carpets, upholstery, or other fabric surfaces.
- After use, perform the self-cleaning function by holding the self-cleaning button for 5 seconds to clear residual water from the hose.
- Reattach the PDC to the Omni Station for storage and charging.
6.4 Інтелектуальні функції та керування за допомогою додатків
Leverage the eufy Clean app for advanced control and customization:
- Smart Map Management: View and edit cleaning maps, set no-go zones, and define specific cleaning areas.
- Багатоповерхове картографування: The E28 can map up to 5 different floors, ideal for multi-level homes.
- Personalized Cleaning: Customize cleaning modes, suction power, and water usage for individual rooms or zones.
- Голосове керування: Integrate with Amazon Alexa, Google Home, or Siri for hands-free operation.






7. Технічне обслуговування
Regular maintenance ensures the longevity and optimal performance of your eufy Robot Vacuum E28.
7.1 Omni Station Maintenance
The Omni Station automates many maintenance tasks:




- Emptying the Dust Bag: The 3L dust bag in the Omni Station can last up to 75 days. Replace when full.
- Бак для чистої води: Refill the 2.5L clean water tank as needed.
- Wastewater Tank: Empty the 1.8L dirty water tank regularly.
- Дозатор миючого засобу: Ensure the detergent reservoir is filled for automatic dispensing.
- Миття та сушіння шваброю: The station automatically washes and hot-air dries the mop after each cleaning session.
7.2 Технічне обслуговування робота-пилососа
- DuoSpiral Detangle Brushes: Regularly check and clean the main brushes for any trapped hair or debris.
- Бічні щітки: Inspect and clean the side brushes. Replace if worn.
- Пилозбірник та фільтр: Although the Omni Station self-empties, occasionally check the robot's internal dustbin and clean or replace the filter as recommended by the app.
- Датчики: Wipe all sensors on the robot with a dry cloth to ensure accurate navigation.
7.3 Portable Deep Cleaner Maintenance
- Резервуари для чистої/брудної води: Empty and rinse both tanks after each use.
- Шланг і насадка: Clean the hose and nozzle to prevent blockages. Use the self-cleaning function.
- Головка щітки: Clean the brush head regularly for optimal performance.
7.4 оновлень мікропрограми
Keep the robot's firmware updated through the eufy Clean app. Firmware updates often include performance improvements, new features, and bug fixes.
8. Вирішення проблем
This section addresses common issues you might encounter with your eufy Robot Vacuum E28.
8.1 Optimizing Cleaning Performance

- Pet Mode: Enable in More Settings for stronger suction and higher dust collection if you have pets.
- Плями на килимі: Use the Portable Deep Cleaner (PDC) with its fabric cleaner for effective removal.
- Очищення брудних місць: Activate to detect deep clean stains like coffee spills.
- Огляд бруду: Turn on to auto-check for leftover stains after cleaning.
- Vacuum-Only Mode: Run vacuum-only mode before the first mopping session to remove dust and hair.
- Технічне обслуговування аксесуарів: Regularly clean and replace accessories like the roller and dustbin filter.
- Оновлення програмного забезпечення: Keep software and firmware updated for optimal performance.
8.2 Ensuring Optimal Obstacle Avoidance

- Enable AI.See: For smarter object recognition and obstacle avoidance via the eufy Clean app.
- Очистіть підлогу: Remove wires and small obstacles before cleaning.
- Встановити заборонені зони: For dark stairs, thin chair legs (<16mm), and thick carpets (>26mm).
- Secure Carpets: Fix edges of thin carpets to prevent the robot from getting stuck.
- Avoid Dark/Reflective Objects: Keep them away from thresholds if they cause issues.
- Оновити програмне забезпечення: Regularly update for better performance.
8.3 Improving Carpet Cleaning Performance

- Short-Pile Carpets: Use "Vacuum Only" mode; the mopping module will lift to avoid wetting.
- Medium/Long-Pile Carpets: Use "Carpet Avoidance" mode to skip carpets entirely.
- Dark Carpets: Set No-Go Zones as they may not be detected by sensors.
- Boost IQ: Enable via the app to auto-increase suction on carpets for better cleaning.
- Оновлення програмного забезпечення: Keep software and firmware updated for optimal performance.
8.4 Using the Portable Deep Cleaner (PDC) Effectively

- Використовуйте належним чином: Pair with a fabric cleaning solution for liquid stains only (not for fibers, hair, or solids).
- Запобігання перегріву: Cool for 3.5 hours after 30 minutes of continuous use.
- Handle Humidity: Dry cleaned areas with a hairdryer in humid weather to prevent mildew.
- Самоочищення: Утримуйте кнопку самоочищення протягом 5 секунд, щоб очистити труби.
- Avoid Leaks: Wait 3 seconds after use to drain pipe water.
- Shutdown & Storage: Press the switch to turn off, and avoid pulling the hose tightly when winding.
- Технічне обслуговування: Clean the brush head regularly for optimal performance.
9. Технічні характеристики
| Особливість | Деталь |
|---|---|
| Бренд | eufy |
| Назва моделі | E28 |
| Номер моделі товару | T2352 |
| Особливості | Auto Mop Washing, Obstacle Avoidance, Self-Emptying |
| Колір | чорний |
| Product Dimensions (Omni Station) | 14.63 см (Д) x 19.07 см (Ш) x 17.29 см (В) |
| Product Dimensions (Portable Deep Cleaner) | 8.74 см (Д) x 15.26 см (Ш) x 10.90 см (В) |
| Product Dimensions (Robot Vacuum) | 12.83 см (Д) x 13.72 см (Ш) x 4.40 см (В) |
| Вага товару | 44.6 фунта (21.75 кг) |
| Включені компоненти | Battery, Robot, Water Tank |
| Тип фільтра | інші |
| Термін служби батареї | 24 місяці (орієнтовно) |
| томtage | 110 вольт |
| Місткість (резервуар для чистої води) | 2.5 літра |
| Capacity (Wastewater Tank) | 1.8 літра |
| Джерело живлення | Провідний електричний |
| Спосіб контролю | App, Push Button, Touch, Voice |
| Форм-фактор | Роботизований |
| Сумісність з Wi-Fi | 2.4GHz Wi-Fi supported (5GHz not supported) |
| Максимальна потужність всмоктування | 20,000 Па |
| Очищення краю | КорнерРовер Арм |
| Покриття | До 1,600 кв |

9.1 Порівняння моделі
A comparison of key features across different eufy Omni models:
| Особливість | Омні Е28 | Омні Е25 | Omni S1 Pro |
|---|---|---|---|
| Найкраще для | Deep Cleaning Multiple Surfaces (Floors, Carpets, Furniture) | Homes with Pets and Kids | Large Apartments, Tech-Savvy Users |
| Самоочищення | 120 Times/Minute | 170 Times/Minute | |
| HydroJet Deep Cleaning System Mop Cleaning Scrapers | Подвійний | неодружений | |
| Тиск вниз | 1.5 кг | 1 кг | |
| Станція Омні | ✔ | ✔ | |
| Максимальна потужність всмоктування | 20,000 Па | 8,000 Па | |
| Щітки | DuoSpiral Brushes for Zero-Tangling | Detangling Rubber Brush | |
| Очищення краю | CornerRover Arm for Edge Cleaning | Square Design to Fit in Corners | |
| Покриття | До 1,600 кв | До 2,100 кв | |
| Robot Height | 4.40 дюймів (11.2 см) | 3.78 дюймів (9.6 см) |
10. Гарантія та підтримка
10.1 Інформація про гарантію
The eufy Robot Vacuum E28 comes with a limited warranty. For detailed warranty terms and conditions, please refer to the official eufy webсайт або гарантійний талон, що додається до вашого продукту. Зберігайте чек про покупку як підтвердження покупки.
10.2 Підтримка клієнтів
If you encounter any issues or have questions regarding your eufy Robot Vacuum E28, please contact eufy customer support. Contact information can typically be found on the eufy webсайті або в Короткому посібнику з початку роботи.





