vretti M817 Thermal Receipt Printer User Manual

1. Вступ

This manual provides comprehensive instructions for the installation, operation, and maintenance of your vretti M817 Thermal Receipt Printer. Please read this manual thoroughly before using the printer to ensure proper functionality and longevity. This printer is designed for high-volume environments such as restaurants, retail stores, and hospitals, offering fast and clear receipt printing.

2. Продукт закінчивсяview

2.1 Основні характеристики

• Blazing-Fast Printing Speed: Delivers ultra-fast printing at 260mm/s, ensuring efficient transaction processing.
• Потрійне підключення: Equipped with USB, Serial (RS-232), and Ethernet ports for versatile system integration.
• Сумісність з операційною системою: Supports Windows (XP/7/8/10/11), MacOS, and Linux (CUPS), JavaPOS, and OPOS.
• Cost-Efficient & Green Printing: Thermal technology eliminates the need for ink, toner, or ribbons, reducing operational costs and waste.
• Automatic Cutter: Features an integrated auto-cutter for precise and efficient receipt separation.
• Wall Hanging Design: Includes two hanging holes on the bottom for flexible wall-mount installation.

2.2 Вміст упаковки

Після розпакування, будь ласка, перевірте наявність усіх наступних предметів:

Figure 2.2.1: Package Contents. Includes the vretti M817 Thermal Receipt Printer, paper roll, serial cable, power cable, thermal paper, user manual, and USB flash drive.

1. vretti M817 Thermal Receipt Printer
2. Thermal Paper Roll (80mm x 30mm)
3. Серійний кабель
4. Кабель живлення
5. Перехідник
6. Посібник користувача
7. USB Flash Drive (containing drivers and digital manual)
8. Тестовий папір

3. Налаштування

3.1 З'єднувальні кабелі

Connect the necessary cables to the rear panel of the printer as shown below:

Figure 3.1.1: Printer Rear Panel Connections.

• Підключення живлення: Connect the power adapter to the printer's power port and then plug the power cord into a suitable electrical outlet.
• Підключення USB: For direct connection to a computer, insert the USB cable into the printer's USB port and the other end into your computer's USB port.
• Serial Connection (RS-232): If using a serial interface, connect the serial cable to the printer's serial port and your computer's serial port.
• Ethernet (LAN) Connection: Для мережевого друку підключіть кабель Ethernet до порту локальної мережі принтера та до мережевого маршрутизатора або комутатора.
• Підключення касового ящика: Connect the cash drawer cable to the designated cash drawer port on the printer.

3.2 Встановлення рулону паперу

Follow these steps to install the thermal paper roll:

Figure 3.2.1: Paper Roll Loading.

1. Gently push the cover open button to open the printer's top cover.
2. Insert the thermal paper roll into the paper compartment. Ensure the paper feeds from the bottom of the roll and the printing side (thermal side) is facing down, towards the print head.
3. Pull a small amount of paper out past the cutter mechanism.
4. Щільно закрийте кришку принтера, доки вона не зафіксується на місці.

3.3 Встановлення драйвера

The printer supports various operating systems. Drivers are provided on the included USB flash drive.

• Insert the provided USB flash drive into your computer.
• Locate the driver folder corresponding to your operating system (Windows, MacOS, or Linux).
• Follow the on-screen instructions to install the printer drivers. For Linux, refer to the CUPS setup guide on the USB drive.

4. Інструкція з експлуатації

4.1 Базовий друк

Once the printer is set up and drivers are installed, you can begin printing receipts:

Figure 4.1.1: High-Definition Printing.

1. Переконайтеся, що принтер увімкнено та підключено до комп’ютера або мережі.
2. Open your Point of Sale (POS) software or application.
3. Initiate a print command from your software. The printer will process the data and print the receipt at high speed.
4. The integrated auto-cutter will automatically cut the receipt after printing.

4.2 LED Indicators and Buttons

• Індикатор живлення: Світиться, коли принтер увімкнено.
• Індикатор помилки: Flashes or illuminates to indicate an error condition (e.g., paper out, cover open, print head overheating).
• Світло паперу: Indicates the status of the paper roll.
• Кнопка FEED: Press this button to manually feed paper. It can also be used to reset the cutter in certain error conditions.

4.3 Cash Drawer Operation

When a cash drawer is connected to the printer, it will typically open automatically upon a print command from your POS software. Ensure your software is configured to send the appropriate signal to the printer for cash drawer activation.

5. Технічне обслуговування

5.1 Очищення принтера

Regular cleaning helps maintain print quality and extends the printer's lifespan:

• Друкувальна головка: Turn off the printer and allow the print head to cool. Use an alcohol swab (70% isopropyl alcohol) to gently wipe the print head surface. Allow it to dry completely before use.
• Шлях паперу: Use a soft, dry cloth to remove any paper dust or debris from the paper path.
• Зовні: Протріть зовнішню частину принтера м’якою,amp тканина. Уникайте використання агресивних хімікатів.

5.2 Захист від перегріву

The vretti M817 is equipped with an over-temperature protection mechanism. If the print head becomes too hot during continuous operation, the printer may temporarily pause printing to prevent damage. Allow the printer to cool down for a few minutes before resuming operation.

6. Вирішення проблем

У цьому розділі розглядаються поширені проблеми, з якими ви можете зіткнутися:

• Принтер не відповідає:
  • Переконайтеся, що кабель живлення надійно підключено, а принтер увімкнено.
  • Verify that the USB, Serial, or Ethernet cable is properly connected to both the printer and the host device.
  • Check if the correct printer drivers are installed and selected in your operating system and application.
• Paper Jam / Cutter Stuck:
  • Open the printer cover and carefully remove any jammed paper.
  • If the cutter is stuck, press the FEED button or restart the printer to attempt a reset. Do not force the cover open if the cutter is stuck; gently turn the gear to reset the cutter mechanism.
• Poor Print Quality / Blank Receipts:
  • Ensure you are using thermal paper and it is loaded with the printing side facing down.
  • Очистіть друкувальну головку, як описано в розділі «Технічне обслуговування».
  • Check if the thermal paper roll is old or damaged.
• Cash Drawer Not Opening:
  • Verify the cash drawer cable is securely connected to the printer.
  • Confirm that your POS software is configured to send the correct command to open the cash drawer.

For further assistance, refer to the detailed troubleshooting guide on the provided USB flash drive or contact vretti customer support.

7. Технічні характеристики

8. Офіційне відео продукту

9. Гарантія та підтримка

For warranty information or technical support, please refer to the documentation included with your purchase or contact vretti customer service through their official website. Ensure you have your product model (M817) and purchase details available when seeking support.