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This manual provides comprehensive instructions for the setup, operation, maintenance, and troubleshooting of your SAM4s GIANT-100 Thermal POS Printer and 16-inch Cash Drawer bundle. This integrated solution is designed to streamline point-of-sale operations with reliable performance and efficient transaction processing.
Малюнок 1: Закінченоview of the SAM4s GIANT-100 Printer and 16-inch Cash Drawer Bundle.
Налаштування
1. Розпакування та перевірка вмісту
Обережно вийміть усі компоненти з упаковки. Перевірте наявність усіх перелічених нижче елементів:
- SAM4s GIANT-100 Thermal Receipt Printer
- 16-inch Black Cash Drawer
- Printer Power Adapter
- USB кабель
- Serial Cable (DB9)
- Кабель Ethernet (RJ45)
- Cash Drawer RJ11 Cable
- Cash Drawer Keys (2)
- Printer Splash Cover
2. Налаштування принтера
Follow these steps to set up your SAM4s GIANT-100 printer:
- Підключіть кабелі: Connect the appropriate interface cable (USB, Serial, or Ethernet) from the printer to your Point-of-Sale (POS) system or computer. Connect the power adapter to the printer and then to a power outlet.
- Завантажте термопапір: Open the printer cover. Insert a new thermal paper roll into the compartment, ensuring the paper feeds from the bottom of the roll and extends out of the top slot. Close the cover firmly until it clicks.
- Install Splash Cover: Place the clear splash cover over the top of the printer to protect it from spills and debris.
Figure 2: Printer rear view з портами підключення.
Figure 3: Printer paper loading mechanism.
3. Cash Drawer Setup
Prepare your cash drawer for use:
- Connect RJ11 Cable: Connect one end of the RJ11 cable to the cash drawer's port and the other end to the dedicated cash drawer port on the SAM4s GIANT-100 printer. This connection allows the printer to trigger the cash drawer open.
- Place Coin/Bill Tray: Insert the removable 5-bill and 5-coin tray into the cash drawer. Organize your currency as desired.
- Ключова операція: Test the cash drawer lock with the provided keys. Ensure the drawer locks and unlocks smoothly.
Figure 4: Cash drawer with organized compartments.
Інструкція з експлуатації
1. Робота принтера
Basic operation of the thermal printer:
- Увімкнення/вимкнення живлення: Press the 'POWER' button located on the front of the printer to turn it on or off. The power indicator light will illuminate when the printer is on.
- Printing Receipts: Once connected to your POS system and drivers are installed, the printer will automatically print receipts upon command from your software.
- Кнопка подачі: Press the 'FEED' button to advance the paper manually. This is useful for testing or adjusting paper alignment.
- Світлові індикатори:
- ПОТУЖНІСТЬ: Indicates the printer is on.
- ПОМИЛКА: Illuminates or blinks to indicate a printer error (e.g., paper out, cover open, print head overheating). Refer to the troubleshooting section for details.
Figure 5: Printer front panel with control buttons.
2. Cash Drawer Operation
Methods for opening the cash drawer:
- Electrical Open: The primary method. The cash drawer will open automatically when triggered by the POS printer after a transaction is completed or a specific command is sent from the POS software.
- Key Open: Insert the key into the lock and turn it to the open position. This is typically used for manual access or at the start/end of a business day.
- Emergency Manual Open: In case of power failure or system malfunction, an emergency release lever (usually located on the underside of the drawer) can be used to open the drawer manually. Consult the cash drawer's specific diagram for its location.
Figure 6: Cash drawer opening methods.
Технічне обслуговування
1. Технічне обслуговування принтера
Regular maintenance ensures optimal performance and longevity:
- Очищення друкувальної голівки: Use a lint-free cloth or a specialized thermal printer cleaning pen with isopropyl alcohol. Gently wipe the print head surface to remove paper dust or residue. Perform this monthly or as needed.
- Очищення валика подачі: Rotate the platen roller and wipe it with a damp cloth (water or isopropyl alcohol) to remove any paper dust or adhesive residue.
- Заміна рулону паперу: Replace the paper roll when the red line appears on the paper, indicating it is near its end. Always use high-quality thermal paper to prevent damage to the print head.
2. Cash Drawer Maintenance
Keep your cash drawer in good working order:
- Зовнішнє очищення: Протріть зовнішні поверхні м’якою, damp тканина. Уникайте абразивних очищувачів.
- Checking Drawer Slides: Periodically check the drawer slides for smooth operation. If the drawer sticks, ensure no debris is obstructing the slides. Do not lubricate with oil, as it can attract dust.
Усунення несправностей
Поширені проблеми та їх вирішення:
| проблема | Можлива причина | Рішення |
|---|---|---|
| Принтер не друкує | No power; Paper out; Cover open; Incorrect drivers; Cable disconnected | Check power connection; Load paper; Close cover firmly; Install/update drivers; Reconnect cables |
| Error light illuminated/blinking | Paper out; Print head overheating; Cover open | Load paper; Allow printer to cool down; Close cover firmly |
| Cash drawer not opening | RJ11 cable disconnected; Printer not powered on; Software command issue; Drawer jammed | Reconnect RJ11 cable; Power on printer; Check POS software settings; Clear any obstructions; Use key or emergency release |
| Погана якість друку | Dirty print head; Low quality paper; Worn platen roller | Clean print head; Use recommended thermal paper; Contact support for roller replacement |
Технічні характеристики
SAM4s GIANT-100 Thermal POS Printer
- Технологія друку: Теплові
- Вихід на принтер: Монохромний
- Максимальна швидкість друку: 250 мм в секунду
- Підключення: USB, Serial (RS-232), Ethernet (RJ45)
- У комплекті: Кришка для сплеску
SAM4s 16-inch Black Cash Drawer
- Розміри (Ш x Д x В): 15.75 x 16.54 x 4.41 дюймів
- Будівництво: Steel with a Black Matte Finish, Stainless Steel Drawer Front
- Відсіки: 5-Bill and 5-Coin Tray (removable)
- Підключення: RJ11 (connects to POS printer)
- Безпека: Key lock with 2 keys included
Figure 7: Cash drawer dimensions and features.
Інформація про гарантію
This SAM4s product bundle is covered by a standard manufacturer's warranty. For specific warranty terms, duration, and claim procedures, please refer to the warranty card included with your product or visit the official SAM4s webсайт. Зберігайте чек про покупку як підтвердження покупки для гарантійних претензій.
Підтримка клієнтів
For technical assistance, troubleshooting beyond this manual, or warranty inquiries, please contact SAM4s customer support. Contact information can typically be found on the manufacturer's website or on the product packaging. When contacting support, please have your product model number (GIANT-100) and purchase details ready.
Additional accessories such as till covers or replacement key/lock mechanisms may be available for purchase separately. Refer to the manufacturer's webсайт для сумісних аксесуарів.
Рисунок 8: Додаткові аксесуари.
