Rongta 4x6 Thermal Label Printer RP422 User Manual

1. Вступ

The Rongta RP422 Thermal Label Printer is designed for efficient printing of shipping labels, postage, and barcodes. Its compact design makes it suitable for various environments, including offices, warehouses, and small businesses. This printer utilizes direct thermal technology, eliminating the need for ink or other consumables. It is compatible with Windows and Linux operating systems.

2. Що в коробці

Після розпакування переконайтеся, що всі наступні елементи присутні:

• 1 x Rongta RP422 Label Printer
• 1 x адаптер живлення
• 1 х кабель живлення
• 1 x USB кабель
• 1 x Посібник користувача (цей документ)
• 1 x USB Flash Drive (containing printer driver, installation guide, setup guide, and user manual)

Image: Rongta RP422 printer and its accessories, including power adapter, cables, and USB drive.

3. Налаштування

3.1 Фізичне підключення

1. Підключіть адаптер живлення до принтера, а потім до розетки.
2. Підключіть USB-кабель від принтера до комп’ютера.
3. Turn on the printer using the power switch located at the back.

3.2 Завантаження етикеток

1. Press the orange button on the side of the printer to open the top cover.
2. Adjust the orange label guides to match the width of your labels.
3. Insert the stack of thermal labels into the printer, ensuring the print side is facing up.
4. Close the top cover until it clicks securely. The printer will automatically detect the label size.

Image: The Rongta RP422 printer demonstrating its compatibility with various label sizes, including 4x6 inches.

3.3 Встановлення драйвера (Windows)

The printer requires a driver for proper operation with your computer. The driver is provided on the included USB flash drive.

1. Вставте флешку в комп’ютер.
2. Locate and run the RP422 label printer driver installer (e.g., RP422LabelPrinterDriverInstall_V1.00.exe).
3. Follow the on-screen prompts to complete the installation. You may need to confirm installation from an unknown publisher.
4. Ensure the printer is connected and powered on during installation.
5. After installation, navigate to Налаштування > Пристрої > Принтери та сканери to verify the RP422 printer is listed.

3.4 Driver Installation (Mac OS)

For Mac OS users, follow these steps to install the printer driver:

1. Insert the USB flash drive into your Mac.
2. Locate and run the Mac driver installer (e.g., RP422LabelPrinterDriverInstaller_V1.0.pkg).
3. Follow the installation wizard, providing your password when prompted to allow software installation.
4. Once installed, go to Системні налаштування > Принтери та сканери.
5. Click the '+' button to add a new printer. Select 'RP422' from the list of detected printers and click 'Add'.

4. Інструкція з експлуатації

4.1 Друк тестової сторінки

After driver installation, it is recommended to print a test page to confirm proper setup:

1. For Windows: Go to Налаштування > Пристрої > Принтери та сканери. Right-click on 'RP422' and select Властивості принтера. Click 'Print Test Page'.
2. For Mac OS: Go to Системні налаштування > Принтери та сканери. Select 'RP422', then click 'Options & Supplies...' and look for a 'Print Test Page' option or similar.

4.2 Printing Labels from an Application

To print a label from an application (e.g., a PDF document):

1. Open the document you wish to print (e.g., a 4x6 shipping label PDF).
2. Виберіть опцію друку в програмі.
3. Choose 'RP422' as your printer.
4. In the print settings, ensure the paper size is set to '4.00" x 6.00"' (or your specific label size).
5. Set the orientation to 'Portrait'.
6. Adjust the scale to 'Fit to page' or 'Actual size' as needed to prevent cropping.
7. Натисніть кнопку «Друк».

The Rongta RP422 printer supports various popular shipping and selling platforms such as Amazon, eBay, Shopify, PayPal, FedEx, Endicia, Ordoro, ShippingEasy, Etsy, and UPS.

Image: The Rongta RP422 printer shown with logos of compatible shipping and selling platforms.

5. Технічне обслуговування

To ensure optimal performance and longevity of your Rongta RP422 printer, regular maintenance is recommended:

• Очищення друкувальної голівки: Periodically clean the print head with an alcohol swab to remove dust or adhesive residue. Ensure the printer is off and cooled down before cleaning.
• Очищення валика подачі: Clean the rubber platen roller with an alcohol swab to maintain proper label feeding.
• Видалення пилу: Keep the printer free from dust and debris. Use a soft, dry cloth to wipe the exterior.
• Якість етикетки: Use high-quality direct thermal labels to prevent damage to the print head and ensure clear prints.

6. Вирішення проблем

If you encounter issues with your Rongta RP422 printer, refer to the following common solutions:

• Printer Prints Blank or Small:
  • Переконайтеся, що ви використовуєте direct thermal labels and they are installed correctly (print side up).
  • Відновити заводські налаштування: Power off the printer, open the cover, hold down the paper key, then power on. Wait approximately 15 seconds until the power light restarts, then release the paper key.
  • Use Printer Tool: Open the label printer tool (available on the USB flash drive or for download), connect the printer, and perform label calibration, missing paper learning, or automatic label learning.
• Мітки не подаються:
  • Verify labels are direct thermal and loaded correctly.
  • Perform the "Restore Factory Settings" or "Use Printer Tool" steps as described above.
• Проблеми з встановленням драйверів:
  • Some antivirus software may flag the USB flash drive. Temporarily disable your antivirus or choose to trust the installer to proceed.
  • Ensure the printer is connected and powered on before running the driver installer.
• No Bluetooth/Wi-Fi Connectivity:
  • This model (RP422) does ні support Bluetooth or Wi-Fi connectivity. It connects via USB only.
  • It is compatible only with Windows computers and Windows laptops. It does not support phones, iPads, Chromebooks, Square, Macbooks, or Mac computers for direct printing.

If problems persist after trying these solutions, please contact Rongta customer support for further assistance.

7. Технічні характеристики

8. Гарантія та підтримка

For warranty information or technical support, please refer to the contact details provided in the packaging or visit the official Rongta webсайт. Зберігайте чек про покупку для гарантійних претензій.