Identiv SCR3500C USB Smartfold Type C Smart Card Reader User Manual

1. Вступ

This manual provides essential information for the proper setup, operation, and maintenance of your Identiv SCR3500C USB Smartfold Type C smart card reader. The SCR3500C is an ultra-compact, PC-linked USB contact smart card reader designed for secure access and data exchange using smart cards.

It supports various smart card standards, including ISO/IEC 7816, CCID, PC/SC, and EMV 2011, and is certified for GSA FIPS-201 and EMV Level 1. Its reversible Type C USB connector ensures broad compatibility with modern devices such as MacBooks, phones, and tablets.

2. Інструкції з налаштування

2.1 Розпакування та початковий огляд

Carefully remove the Identiv SCR3500C smart card reader from its packaging. Inspect the device for any visible damage. If any damage is found, do not proceed with setup and contact customer support.

2.2 Підключення пристрою

1. Unfold the Reader: The SCR3500C features a smart-fold mechanism. Gently unfold the reader to its operational position.
2. Підключіться до свого пристрою: Plug the USB Type C connector of the smart card reader into an available USB Type C port on your computer, phone, or tablet.

Figure 1: Identiv SCR3500C in unfolded, operational state. This image displays the Identiv SCR3500C smart card reader in its open, operational state. The device features a white body with a flexible USB-C cable extending from it. The smart card slot is clearly visible, designed for inserting standard smart cards. The 'IDENTIV' brand name is printed on the side.

Figure 2: Identiv SCR3500C in folded, compact state. This image shows the Identiv SCR3500C smart card reader in its compact, folded configuration. The smart-fold mechanism allows the device to be significantly reduced in size, making it highly portable and easy to store. The USB-C connector is visible, ready for connection.

2.3 Встановлення драйвера

The Identiv SCR3500C is generally plug-and-play with most modern operating systems (e.g., Windows, macOS, Linux, Android). Drivers are typically installed automatically upon first connection. If automatic installation does not occur, please visit the official Identiv support website for specific driver downloads for your operating system.

2.4 Вимоги до програмного забезпечення

To utilize the smart card reader for specific applications (e.g., CAC/PIV authentication, digital signatures), you may need compatible smart card utility software. Refer to your smart card provider's documentation or your organization's IT department for recommended software.

3. Інструкція з експлуатації

3.1 Вставлення смарт-картки

1. Ensure the reader is connected to your device.
2. Locate the smart card slot on the reader.
3. Insert your smart card (e.g., CAC, PIV card) into the slot with the chip facing upwards and towards the reader, until it is fully seated.

Figure 3: Smart card inserted into the reader. This image illustrates the Identiv SCR3500C smart card reader with a smart card fully inserted into its designated slot. The card is securely held within the reader, demonstrating its readiness for use in authentication or data access applications.

3.2 Світловий індикатор

The reader is equipped with an LED indicator light. This light will typically blink or illuminate steadily when a smart card is inserted and actively communicating with your device or an application. Refer to your smart card utility software for specific indicator light behaviors.

3.3 Використання з програмами

Once the smart card is inserted and recognized by your system, you can use it with compatible applications for tasks such as:

• Secure login to networks or webсайти.
• Digital signing of documents.
• Accessing secure government or corporate systems.

Follow the instructions provided by your specific application or system for smart card usage.

4. Технічне обслуговування

4.1 Очищення

To maintain optimal performance, keep the smart card reader clean. Use a soft, dry, lint-free cloth to wipe the exterior of the device. Avoid using liquid cleaners, solvents, or abrasive materials, as these can damage the reader.

4.2 Зберігання

When not in use, fold the smart card reader into its compact form for protection and easy storage. Store the device in a cool, dry place, away from direct sunlight and extreme temperatures. Avoid placing heavy objects on the reader.

4.3 Довговічність

The Identiv SCR3500C is designed with durable smart-fold mechanics for portability. While robust, avoid excessive force when folding or unfolding the device, and ensure proper insertion and removal of smart cards to prevent damage to the card slot or internal components.

5. Вирішення проблем

5.1 Картку не розпізнано

• Check Card Insertion: Ensure the smart card is fully and correctly inserted into the reader, with the chip facing the correct direction.
• Перевірте підключення: Confirm that the USB Type C connector is securely plugged into your device. Try a different USB Type C port if available.
• Перезавантажте програму/пристрій: Close and reopen the application attempting to use the smart card, or restart your computer/device.
• Перевірка водія: Ensure the necessary drivers are installed and up-to-date. Check your operating system's Device Manager (Windows) or System Information (macOS) for the reader's status.
• Test with Another Card/Device: If possible, test the reader with a different smart card or on another compatible device to isolate the issue.

5.2 Reader Not Detected by System

• Перевірте USB-порт: Ensure the USB Type C port on your device is functional. Try connecting another USB device to the same port.
• Перевстановити драйвери: Uninstall and then reinstall the reader's drivers.
• Оновлення операційної системи: Ensure your operating system is up-to-date, as updates often include improved driver support.

5.3 Повільна продуктивність

• Закрити фонові програми: Ensure no other resource-intensive applications are running that might interfere with the smart card operation.
• Check System Resources: Verify that your device has sufficient CPU and memory resources available.

6. Технічні характеристики

7. Гарантія та підтримка

7.1 Інформація про гарантію

For detailed warranty information regarding your Identiv SCR3500C smart card reader, please refer to the documentation included with your product or visit the official Identiv webсайт. Гарантійні умови можуть відрізнятися залежно від регіону та продавця.

7.2 Технічна підтримка

If you encounter issues that cannot be resolved using the troubleshooting steps provided in this manual, please contact Identiv technical support. Support contact information can typically be found on the official Identiv webсайт або через постачальника вашого продукту.