EPOS Sennheiser IMPACT SC 660 USB ML Headset Instruction Manual

1. Вступ

The EPOS Sennheiser IMPACT SC 660 USB ML is a premium, wired, double-sided USB headset designed for professionals. It is optimized for Unified Communications (UC) and certified for Skype for Business, offering outstanding sound performance, convenient call handling, durability, and all-day comfort. This headset features HD sound, an ultra noise-cancelling microphone, and a USB connector for seamless integration with various devices and platforms.

Малюнок 1: Спереду view of the EPOS Sennheiser IMPACT SC 660 USB ML Headset.

2. Що в коробці

Carefully unpack your EPOS Sennheiser IMPACT SC 660 USB ML headset and ensure all components are present:

• IMPACT SC 660 USB ML Headset
• Захисний футляр
• Cable clip mounted on headset
• Leatherette ear pad/s (spare)
• Магнітний тримач
• Короткий посібник
• Керівництво з безпеки

Figure 2: All included components: headset, carry pouch, in-line call control, clothing clip, USB connector, leatherette ear pads, ear pad holders, safety guide, and quick guide.

3. Налаштування

The IMPACT SC 660 USB ML headset is designed for simple plug-and-play setup.

3.1 Підключення гарнітури

1. Знайдіть вільний USB-порт на вашому комп’ютері або сумісному пристрої.
2. Підключіть USB-роз'єм гарнітури до USB-порту.
3. The headset will be automatically recognized by your operating system. No additional drivers are typically required for basic functionality.

3.2 Сумісність програмного забезпечення

This headset is optimized for Unified Communications (UC) and certified for various platforms, ensuring seamless integration and optimal performance:

• Skype для бізнесу
• Microsoft Teams
• Google Meet
• Alcatel-Lucent Enterprise
• Webколишній від Cisco
• Avaya
• Працює з Chromebook

Figure 3: The headset is optimized for various Unified Communications platforms, including Microsoft Teams, Google Meet, Alcatel-Lucent Enterprise, Webex by Cisco, Avaya, and Chromebook.

3.3 Носіння гарнітури

Adjust the headband and microphone boom for a comfortable and secure fit. The microphone boom is flexible to allow for optimal positioning near your mouth.

Figure 4: A person wearing the headset, demonstrating proper microphone positioning for natural, clear conversations with EPOS Voice and noise-cancelling microphone technology.

4. Інструкція з експлуатації

The IMPACT SC 660 USB ML headset provides intuitive controls for managing your calls and audio.

4.1 In-Line Call Control Unit

The headset features an in-line call control unit for easy management of calls and audio settings:

• Відповісти/закінчити виклик: Press the dedicated call button to answer or end a call.
• Регулювання гучності: Використовуйте кнопки «+» та «-», щоб налаштувати гучність прослуховування.
• Вимкнути мікрофон: Press the microphone mute button to mute or unmute your microphone.
• Повторний набір: Some applications may support redialing directly from the control unit.

4.2 Використання мікрофона

The ultra noise-cancelling microphone filters out unwanted background noise, ensuring crystal-clear conversations. Position the microphone approximately two fingers' width from the corner of your mouth for optimal voice pickup.

4.3 Звукові функції

• HD-звук: Powered by a neodymium speaker, the headset delivers clear and natural voice and audio experiences.
• ActiveGard Technology: This technology protects users against acoustic injury caused by sudden sound bursts on the line.
• Sound Enhancement Profiles: The headset automatically adjusts sound enhancement profiles for optimal communication or multimedia listening.

Малюнок 5: Сторона view of the headset, highlighting the in-line call control unit and USB connector.

Figure 6: Image illustrating how sound enhancement profiles adjust automatically for optimal communication or multimedia experiences.

5. Технічне обслуговування

Proper care and maintenance will extend the life and performance of your headset.

5.1 Очищення

• Амбушюри: The soft leatherette ear pads can be gently wiped with a damp cloth. Ensure they are completely dry before use.
• Корпус гарнітури: Use a soft, dry cloth to clean the headset body. Avoid using harsh chemicals or abrasive materials.

5.2 Зберігання

When not in use, store the headset in its protective case. The ear cups can be folded flat for easy transportation and storage, protecting the headset from damage.

5.3 Догляд за кабелем

The headset features Vectran reinforced cables for enhanced durability. Avoid sharp bends or excessive pulling on the cable to prevent damage.

6. Вирішення проблем

If you encounter issues with your headset, try the following basic troubleshooting steps:

• Немає звуку/не працює мікрофон:
  • Переконайтеся, що USB-роз'єм повністю вставлено в порт.
  • Check your computer's audio settings to ensure the headset is selected as the default playback and recording device.
  • Verify that the microphone is not muted using the in-line control unit.
  • Try plugging the headset into a different USB port or another computer to rule out port or system-specific issues.
• Погана якість звуку:
  • Adjust the volume using the in-line control or your computer's settings.
  • Ensure the microphone is positioned correctly near your mouth for clear voice pickup.
  • Перевірте наявність будь-яких фізичних пошкоджень кабелю або роз'ємів.
• Гарнітура не розпізнана:
  • Перезавантажте комп'ютер.
  • Переконайтеся, що ваша операційна система оновлена.

For more complex issues, refer to the detailed Safety Guide or Quick Guide included in the box, or contact EPOS customer support.

7. Технічні характеристики

8. Гарантія та підтримка

8.1 Інформація про гарантію

The EPOS Sennheiser IMPACT SC 660 USB ML headset comes with a 3-річна міжнародна гарантія. This warranty covers manufacturing defects and ensures peace of mind regarding the quality and durability of your headset. Please retain your proof of purchase for warranty claims.

8.2 Підтримка клієнтів

For technical assistance, warranty claims, or further inquiries, please visit the official EPOS website or contact their customer support directly. Refer to the contact information provided in your Safety Guide or on the EPOS webсайт.