Інструкція користувача термінала кредитних карток Verifone VX510 Dial-Up

вступ

This manual provides comprehensive instructions for the Verifone VX510 Dial-Up Credit Card Terminal. It covers the setup, operation, maintenance, and troubleshooting of your device to ensure efficient and reliable performance for processing credit card transactions.

Продукт закінченийview

The Verifone VX510 is a robust dial-up credit card terminal designed for secure and efficient transaction processing. It features a user-friendly keypad, a clear display, and essential ports for connectivity.

Figure 1: Verifone VX510 Dial-Up Credit Card Terminal, including the main unit, power adapter (SMPS094000-09), and power cord.

компоненти

• Terminal Unit: The main device for processing transactions.
• Клавіатура: Numeric and function keys for data entry and navigation.
• Екран дисплея: Shows transaction details, menus, and system messages.
• Адаптер живлення: Model SMPS094000-09, provides power to the terminal.
• Шнур живлення: Connects the power adapter to a wall outlet.
• Комунікаційні порти: Located at the rear/bottom for dial-up and other connections.

Малюнок 2: Спереду view of the Verifone VX510 terminal, highlighting the keypad and display screen.

Figure 3: The terminal's display screen showing initial boot-up information, including "VERIFONE VX510" and copyright details.

Малюнок 4: Задня частина view of the Verifone VX510, showing the communication ports, including 10BaseT (Ethernet) and RS232 connections.

Налаштування

Follow these steps to set up your Verifone VX510 terminal for the first time.

1. Unpack the Terminal: Carefully remove all components from the packaging. Ensure you have the terminal unit, power adapter, and power cord.
2. Підключіть живлення:
   • Підключіть шнур живлення до адаптера живлення.
   • Plug the power adapter's barrel connector into the power input port on the back of the VX510 terminal.
   • Підключіть шнур живлення до стандартної електричної розетки.
   

   Figure 5: Verifone VX510 terminal with the power adapter connected and the unit powered on, displaying the current date and time.

3. Connect Communication Line (Dial-Up): For dial-up connectivity, connect a standard telephone line from your wall jack to the "TELCO" port on the terminal.
4. Initial Boot-Up: The terminal will power on automatically once connected to power. The display will show boot-up sequences and then typically the date and time or a ready screen.
5. Конфігурація: Your terminal may require specific configuration settings (e.g., merchant ID, terminal ID, communication parameters) from your payment processor. Refer to your processor's documentation or contact their support for these details.

Інструкція з експлуатації

This section outlines the basic operations for processing transactions on your Verifone VX510 terminal.

Processing a Sale

1. На екрані очікування натисніть ПРОДАЖ key (often F1 or a dedicated button).
2. Enter the transaction amount using the numeric keypad. Press ENTER (green key) to confirm.
3. Swipe the customer's credit card through the magnetic stripe reader on the side of the terminal, or insert the EMV chip card into the slot at the bottom.
4. Follow any on-screen prompts, such as entering a tip amount or PIN.
5. The terminal will dial out to the payment processor. Once approved, a confirmation message will appear.
6. Print the merchant copy and customer copy of the receipt.

Анулювання транзакції

1. На екрані очікування натисніть VOID key (often F2 or a dedicated button).
2. Enter the transaction number or select the transaction from a list if prompted.
3. Confirm the void when prompted.
4. Print the void receipt.

Batch Settlement

At the end of each business day, you must settle your batch to receive funds for processed transactions.

1. На екрані очікування натисніть SETTLE or ПАРТІЯ key (often F3 or a dedicated button).
2. Confirm the batch settlement when prompted.
3. The terminal will dial out and transmit the batch.
4. Print the batch settlement report.

Технічне обслуговування

Proper maintenance ensures the longevity and optimal performance of your Verifone VX510 terminal.

• Прибирання: Злегка протріть м’якою тканиною без ворсу dampened with water or a mild, non-abrasive cleaner to wipe the exterior. Do not use harsh chemicals or abrasive materials. Avoid spraying liquids directly onto the terminal.
• Заміна рулону паперу: When the paper roll is low or empty, open the printer cover, remove the old roll, and insert a new thermal paper roll, ensuring the paper feeds correctly. Close the cover firmly.
• Управління кабелем: Ensure all cables (power, phone line) are securely connected and not crimped or strained.
• Оновлення програмного забезпечення: Periodically check with your payment processor for any required software updates for your terminal.

Усунення несправностей

This section addresses common issues you might encounter with your Verifone VX510 terminal.

Технічні характеристики

Key technical specifications for the Verifone VX510 Dial-Up Credit Card Terminal.

• модель: VX510 (M251-060-36-NAA)
• Виробник: VeriFone
• Підключення: Dial-Up (PSTN), RS232, 10BaseT (Ethernet - specific models/configurations)
• Споживана потужність: 9VDC, 4A (via SMPS094000-09 power adapter)
• Розміри: Approximately 12 x 8 x 10 inches (Product Dimensions from data)
• вага: Approximately 0.01 ounces (Item Weight from data - likely a typo, actual weight is higher)
• Дисплей: LCD з підсвічуванням
• Клавіатура: 19-key ergonomic keypad
• Зчитувачі карток: Magnetic Stripe Reader, EMV Smart Card Reader
• Принтер: Вбудований термопринтер
• Серійний номер Прampле: 213-141-334 (Вихample from product image)

Figure 6: Bottom label of the Verifone VX510 terminal, showing model number M251-060-36-NAA, product rating, and serial number (S/N 213-141-334).

Гарантія та підтримка

For warranty information and technical support, please refer to the documentation provided by your reseller or payment processor. Verifone provides support through authorized distributors and service providers.

• Contact your Payment Processor: For most operational and configuration issues, your payment processor is the primary point of contact.
• Авторизовані торгові посередники: If you purchased the device from a reseller, they may offer direct support or facilitate warranty claims.
• Verifone Webсайт: Visit the official Verifone website for general product information and to locate authorized service centers.