1. Вступ
This manual provides essential information for the safe and efficient operation of your DELLA Umbra Series 18000 BTU Mini Split AC & Heat Pump. This unit offers cooling and heating for areas up to 1000 square feet and operates effectively in temperatures as low as 19 degrees Fahrenheit. It utilizes R32 refrigerant for improved air quality and energy efficiency. The system includes smart functions such as 4D air flow, 'I Feel' mode, a 24-hour timer, sleep mode, and eco energy-saving mode.
Please read this manual thoroughly before installation and use, and keep it for future reference. Professional installation is mandated for this system.
2. Інформація про безпеку
Важливі інструкції з безпеки:
- Цей прилад призначений лише для домашнього використання.
- Installation must be performed by qualified professionals in accordance with all local and national electrical and HVAC codes.
- Переконайтеся, що джерело живлення відповідає вимогам пристрою (208-230 В).
- Always disconnect power before performing any maintenance or servicing.
- Do not block the air inlet or outlet of either the indoor or outdoor unit.
- Handle refrigerant pipes with care to prevent damage and leaks.
- Line-set vacuuming is required during installation to remove air and moisture.
- If additional refrigerant is needed, ensure R32 availability at your local seller.
3. Продукт закінчивсяview
3.1 Компоненти
The DELLA Umbra Series Mini Split system includes the following main components and accessories:

До складу компонентів входять: Indoor Unit, Outdoor Unit, Refrigerant Pipe, Drain Lines, Remote Control, Wall Cap, Plastic Wrap, Mounting Plate, AAA Batteries, Plasticine Putty, Power Cords, Communication Cable, and Bracket Template.
3.2 Dimensions and Specifications
Refer to the diagram below for the physical dimensions of the indoor and outdoor units, along with key performance specifications.

Основні характеристики:
- Номер моделі: 18K2VR-17S-JPB-I+O
- Потужність охолодження: 18000 BTU/год
- Потужність нагріву: 18000 BTU/год
- Джерело живлення: 208-230V~/60Hz/1PH
- Максимальна вхідна потужність: 2200 Вт
- Обсяг потоку повітря: 850 м³/год
- Max. Fuse Size: 15 А
3.3 Основні характеристики
The DELLA Umbra Series Mini Split offers advanced features for optimal comfort and efficiency:

- Енергоефективність: Up to 36% energy saving.
- Кілька режимів: Cool, Heat, Dehumidify, Fan Only, ECO Mode.
- Швидкість вентилятора: Quiet, Low, Mid, High, Turbo.
- Інтелектуальне керування: Alexa and WiFi Enabled, Dehumidifier, Fast Cooling and Heating, Remote Control.
- Додаткові функції: Child Lock, 24h Auto on/off, Multi-directional airflow.
4. Налаштування та встановлення
Proper installation is crucial for the performance and longevity of your DELLA Mini Split unit. This system requires professional installation.
4.1 Міркування перед встановленням
Before beginning installation, consider these critical steps:
- Місце установки: The indoor unit must be at least 6 inches below the ceiling for proper air flow. Verify proper clearances for your model in the user manual's installation preview section. Ensure the wall is sturdy enough to hold the unit's weight without vibration. Keep inlet and outlet clear of obstructions.
- Refrigerant Pipes: Handle refrigerant pipes carefully. Use a bending tool if available, or bend slowly to avoid damage. Damaged pipes can lead to leaks.
- Line Set Bundling: After installing the indoor unit, ensure the line set is angled downward and the drain pipe points straight down to allow proper liquid flow and prevent leaks.
- Вакуумний насос: This is the most important step. Vacuum your lines for at least 15 minutes per line set to remove air and moisture for maximum efficiency. For multi-zone systems, vacuum each line set separately. Aim for 500 microns using a micron gauge, or -30 PSI with a manifold gauge.
- Електричне підключення: Ensure safe electrical connection. Verify your home's voltage (110V or 220V) and select the appropriate size and quality UL-listed wire for the mini split system.
For a visual guide on these essential steps, please watch the video below:
Video Description: This video provides 5 urgent steps to know before installing your DELLA Mini Split, covering critical aspects like location, pipe handling, line set bundling, vacuum pumping, and electrical connections.
4.2 Процес встановлення
For a detailed walkthrough of the installation process, please refer to the official installation video:
Video Description: This official video guides you through the complete installation of your DELLA Mini Split Unit, from mounting the indoor unit to connecting the outdoor condenser and performing vacuum procedures.
5. Інструкція з експлуатації
Your DELLA Mini Split unit is designed with several smart functions for ease of use and optimal comfort.
5.1 Функції дистанційного керування
The unit comes with a remote control to manage various settings including:
- Режими: Heating, Cooling, Dry (Dehumidifying), Fan Only, ECO.
- Швидкість вентилятора: Multiple settings from quiet to turbo.
- Потік повітря: 4D air flow (up-down, left-right) for even distribution.
- 'I Feel' Mode: Senses room temperature at the remote control for personalized comfort.
- Таймер: 24-годинний таймер для роботи за розкладом.
- Режим сну: Automatically adjusts temperature for quiet comfort throughout the night.

Image Description: A graph showing temperature adjustments over an 8-hour period in sleep mode, demonstrating how the unit maintains comfort while minimizing noise.
5.2 Della+ App Control
Control your unit effortlessly with the free Della+ app, available for download from the app store. The app offers a sleek, user-friendly interface and works with Google Assistant and Alexa.

Image Description: A smartphone screen displaying the Della+ app, illustrating the main control panel with temperature setting, mode selection, fan speed, and other functions.
Learn more about the Della+ app features in the video below:
Video Description: This video demonstrates the features and functionality of the Della Mini Split app 3.0, showcasing how to control your unit remotely.
5.3 Smart Geo Location
The Della+ app features Smart Geo Location, allowing automatic AC controls based on your location, even hands-free while driving. You can easily adjust the size of the Geo circle that alerts your AC unit.

Image Description: A smartphone screen displaying the Della+ app's Smart Geo Location feature, showing a map with a geofence set around a location, indicating automatic AC control based on proximity.
For instructions on setting up Geo Location, watch this video:
Video Description: This video explains how to set up and customize the Geo Location function in the Della+ app to automate your mini split unit based on your proximity.
5.4 Schedules & Timer
Set schedule time frames or customize a unique countdown timer to maintain your desired temperature.

Image Description: A smartphone screen showing the Della+ app's scheduling and timer features, allowing users to program their unit's operation for specific times and days.
5.5 Сумісність голосового керування
The unit seamlessly integrates with voice controls, working with popular smart home assistants like Alexa and Google Assistant.

Image Description: A smart speaker in a modern living room, illustrating the unit's compatibility with voice control systems like Alexa for convenient operation.
6. Технічне обслуговування
Regular maintenance ensures optimal performance and extends the lifespan of your DELLA Mini Split unit.
- Очищення фільтра: Regularly clean the air filters to maintain air quality and unit efficiency. Refer to the full user manual for specific instructions on filter removal and cleaning.
- Технологія PureClean: The unit features PureClean tech to stop dust buildup and defrost your indoor unit, keeping your air fresher with advanced sterilization.
- Зовнішній блок: Keep the outdoor unit clear of debris, plants, and obstructions (ensure no plants or objects within 3 ft of the appliance).
- Gold Plated Fin: The gold plated fin prevents rust corrosion, contributing to durable, efficient mini-split performance.

Image Description: A cutaway view of the indoor unit highlighting the PureClean technology, which prevents dust buildup and defrosts the unit for cleaner air.

Image Description: A visual representation of the outdoor unit's gold-plated fin, emphasizing its corrosion resistance and the unit's ability to operate across a wide temperature range for both cooling and heating.
7. Вирішення проблем
If you encounter issues with your DELLA Mini Split unit, refer to the following common troubleshooting tips. For more complex problems, contact customer support.
| проблема | Можлива причина | Рішення |
|---|---|---|
| Пристрій не вмикається | Немає живлення, спрацював автоматичний вимикач, розряджені батарейки пульта дистанційного керування. | Перевірте блок живлення, скиньте автоматичний вимикач, замініть батарейки пульта дистанційного керування. |
| Недостатнє охолодження/обігрів | Забруднені повітряні фільтри, заблокований зовнішній блок, неправильне налаштування режиму, низький рівень холодоагенту. | Очистіть фільтри, усуньте засмічення, виберіть правильний режим, зверніться до фахівця для перевірки холодоагенту. |
| Незвичайний шум | Нещільно закріплені деталі, засмічення вентилятора, нерівне положення блоку. | Check for loose parts, clear fan, ensure unit is level. |
| Витік води | Blocked drain hose, improper installation of drain pipe. | Clear drain hose, ensure proper angle of drain pipe. |
| Проблеми з підключенням програми | WiFi signal weak, incorrect app settings. | Check WiFi connection, reconfigure app settings. |
8. Технічні характеристики
Detailed technical specifications for your DELLA Umbra Series Mini Split unit:
| Специфікація | Значення |
|---|---|
| Виробник | DELLA |
| Номер деталі | 18K2VR-17S-JPB-I+O_1 |
| Вага товару | 75 фунта |
| Розміри продукту | 37 x 8.82 x 12.44 дюймів |
| Номер моделі товару | 18K2VR-17S-JPB-I+O |
| Розмір | 18,000 BTU - 230V -- 19 SEER2 |
| Колір | чорний |
| Джерело живлення | Провідний електричний |
| томtage | 230 вольт (перемінний струм) |
| Спосіб встановлення | Split system |
| Кількість товару в упаковці | 1 |
| Рівень звуку | 47 децибели |
| Особливості | Alexa and WiFi Enabled, DeHumidifier, Fast Cooling and Heating, Remote Control |
| Батареї в комплекті? | немає |
| Потрібні батареї? | немає |
| Дата першої доступності | 5 лютого 2024 р |
9. Гарантія та підтримка
9.1 Інформація про гарантію
DELLA offers Lifetime Coverage for unmatched support and peace of mind. This includes best-in-class coverage with no additional costs.

Image Description: A graphic highlighting DELLA's Lifetime Coverage, symbolized by a protective shield, emphasizing best-in-class support without extra charges.
9.2 Підтримка клієнтів
DELLA always provides best-in-class support. For any questions or assistance, please contact our in-house technicians:

Image Description: A visual representation of DELLA's customer support options, including phone support available from 6am-4pm PST and 24/7 live chat.
- Підтримка по телефону: 6am-4pm PST (Monday-Friday)
- LiveChat: 24/7