ASUS THUNDERBOLTEX II/DUAL

ASUS ThunderboltEX II/DUAL Adapter User Manual

Model: THUNDERBOLTEX II/DUAL

1. Вступ

The ASUS ThunderboltEX II/DUAL is an add-on card designed to bring Thunderbolt 2 technology to compatible ASUS motherboards. This card provides two Thunderbolt 2 ports, enabling high-speed data transfer and versatile connectivity for various devices. With bi-directional transfer speeds of up to 20 Gbps, it offers significantly faster performance compared to USB 3.0. It supports daisy-chaining of up to six Thunderbolt devices and can connect multiple 1080p displays via DisplayPort.

This manual provides essential information for the proper installation, operation, and maintenance of your ThunderboltEX II/DUAL adapter.

2. Інформація про безпеку

Please read the following safety guidelines carefully before installing or operating the device:

  • Перед встановленням переконайтеся, що комп’ютер вимкнено та від’єднано від розетки.
  • Discharge any static electricity from your body by touching a grounded metal object (e.g., the computer chassis) before handling the card.
  • Handle the card by its edges to avoid touching sensitive components.
  • Install the card in a well-ventilated computer case to prevent overheating.
  • Refer to your motherboard's manual for specific PCIe slot compatibility and Thunderbolt header location.

3. Вміст упаковки

Перевірте наявність усіх предметів у вашій упаковці:

  • ASUS ThunderboltEX II/DUAL Adapter Card
  • Thunderbolt Header Cable
  • Support CD/DVD (containing drivers and utilities)
  • User Manual (this document, or a quick start guide)

4. Системні вимоги

To ensure proper functionality, your system must meet the following requirements:

  • Материнська плата: Compatible ASUS motherboard with a dedicated Thunderbolt header. Refer to your motherboard's specifications for compatibility.
  • Слот PCIe: An available PCI Express 2.0 x4 slot.
  • Операційна система: Microsoft Windows (Windows 7, 8, 8.1, 10, 64-bit recommended).
  • Відеокарта: A graphics card with a DisplayPort output is required for video passthrough functionality.

5. Налаштування та встановлення

5.1 Фізичне встановлення

  1. Підготуйте свою систему: Power off your computer and unplug the power cord. Open the computer case.
  2. Locate a PCIe slot: Find an available PCI Express 2.0 x4 slot on your motherboard.
  3. Встановіть карту: Carefully insert the ThunderboltEX II/DUAL card into the chosen PCIe slot until it is firmly seated. Secure the card with a screw to the chassis.
  4. Connect the Thunderbolt Header Cable: Connect one end of the provided Thunderbolt header cable to the Thunderbolt header on the ThunderboltEX II/DUAL card and the other end to the dedicated Thunderbolt header on your ASUS motherboard. Refer to your motherboard manual for the exact location of this header.
  5. Connect DisplayPort Cable (Optional): If you plan to use the DisplayPort passthrough feature for video output through the Thunderbolt ports, connect a DisplayPort cable from the DisplayPort output of your graphics card to the DisplayPort input on the ThunderboltEX II/DUAL card.
  6. Закрити справу: Once all connections are secure, close your computer case and reconnect the power cord.
ASUS ThunderboltEX II/DUAL Adapter card, top-down view

Рисунок 1: Зверху вниз view of the ASUS ThunderboltEX II/DUAL Adapter card, showing the PCIe connector and the two Thunderbolt 2 ports.

ASUS ThunderboltEX II/DUAL Adapter card, side view показ портів

Малюнок 2: Сторона view of the ASUS ThunderboltEX II/DUAL Adapter card, highlighting the two Thunderbolt 2 ports and the DisplayPort input.

5.2 BIOS Configuration

After physical installation, you may need to configure your motherboard's BIOS/UEFI settings to enable Thunderbolt functionality. The exact steps may vary depending on your motherboard model:

  • Power on your computer and press the designated key (usually Del or F2) to enter the BIOS/UEFI setup.
  • Перейдіть до Просунутий налаштування.
  • Look for a section related to громовиця or Intel Thunderbolt Technology.
  • Enable the Thunderbolt controller and configure any related options, such as security levels (e.g., "Security Level: User Authorization" or "No Security").
  • Save changes and exit the BIOS/UEFI. Your system will restart.

5.3 Встановлення драйвера

Once your operating system loads, install the necessary drivers:

  1. Insert the provided support CD/DVD into your optical drive, or download the latest drivers from the official ASUS support website for your motherboard model and the ThunderboltEX II/DUAL card.
  2. Run the driver setup program and follow the on-screen instructions.
  3. Перезавантажте комп'ютер після завершення встановлення драйвера.
  4. Verify the installation in Device Manager (Windows) to ensure the Thunderbolt controller is recognized and functioning correctly.

6. Operating the ThunderboltEX II/DUAL

6.1 Connecting Thunderbolt Devices

The ThunderboltEX II/DUAL card features two Thunderbolt 2 ports. You can connect various Thunderbolt-enabled devices, such as external storage drives, audio interfaces, and docking stations. Thunderbolt 2 supports bi-directional data transfer at up to 20 Gbps.

  • Use certified Thunderbolt cables for optimal performance and compatibility.
  • You can daisy-chain up to six Thunderbolt devices from a single Thunderbolt port. Connect the first device to the card, then connect the second device to the first, and so on.
  • Ensure all devices in the daisy chain are powered on before connecting them to the Thunderbolt port.

6.2 Підтримка дисплея

The Thunderbolt 2 ports also support DisplayPort functionality. This allows you to connect displays directly to the Thunderbolt ports, or as part of a daisy-chain with other Thunderbolt devices.

  • The card supports up to three 1080p displays.
  • For video output, ensure your graphics card is connected to the ThunderboltEX II/DUAL card via a DisplayPort cable as described in the installation section.
  • Some Thunderbolt displays may also provide USB and Ethernet connectivity through the Thunderbolt cable.

7. Технічне обслуговування

The ThunderboltEX II/DUAL adapter requires minimal maintenance. To ensure its longevity and optimal performance:

  • Keep your computer's interior clean and free of dust to ensure proper airflow and prevent overheating.
  • Переконайтеся, що всі кабелі надійно підключені.
  • Регулярно перевіряйте службу підтримки ASUS website for updated drivers and firmware for both the ThunderboltEX II/DUAL card and your motherboard.

8. Вирішення проблем

If you encounter issues with your ThunderboltEX II/DUAL adapter, refer to the following common troubleshooting steps:

проблемаМожлива причинаРішення
Card not detected by the system.
  • Improperly seated card.
  • Thunderbolt header cable not connected.
  • BIOS/UEFI settings not configured.
  • Incompatible motherboard.
  • Переконайтеся, що карта повністю встановлена ​​в слот PCIe.
  • Verify the Thunderbolt header cable is securely connected to both the card and the motherboard.
  • Check BIOS/UEFI settings to ensure Thunderbolt is enabled.
  • Confirm your motherboard is officially supported by the ThunderboltEX II/DUAL. Note: Some X99 motherboards may not be compatible with this specific dual-port model.
Thunderbolt devices not recognized.
  • Відсутні або застарілі драйвери.
  • Faulty Thunderbolt cable.
  • Пристрій не увімкнено.
  • Incorrect daisy-chain order.
  • Install or update the latest Thunderbolt drivers from the ASUS webсайт.
  • Try a different Thunderbolt cable.
  • Ensure the Thunderbolt device is powered on before connecting.
  • If daisy-chaining, ensure the first device is connected directly to the card and subsequent devices are connected in sequence.
No video output from Thunderbolt display.
  • DisplayPort cable not connected to graphics card.
  • Graphics card driver issues.
  • Display settings in OS.
  • Verify the DisplayPort cable is connected from your graphics card's output to the ThunderboltEX II/DUAL's input.
  • Переконайтеся, що драйвери вашої відеокарти оновлені.
  • Check display settings in your operating system (e.g., Windows Display Settings) to detect and extend/duplicate displays.

9. Технічні характеристики

ОсобливістьДеталь
Назва моделіTHUNDERBOLTEX II/DUAL
Форм-факторЗмінна плата
Interface (Bus) TypePCI Express 2.0 x4
Порти2 x Thunderbolt 2
Швидкість передачі данихUp to 20 Gbps (bi-directional)
Підтримка дисплеяSupports up to three 1080p displays
Підтримка Daisy-ChainUp to 6 Thunderbolt devices
Розміри (ДxШxВ)3.94 x 3.54 x 0.79 дюймів (прибл.)
вага1.4 фунта (приблизно)
Сумісні пристроїPersonal Computer (with compatible ASUS motherboard)

10. Гарантія та підтримка

For information regarding the product warranty, please refer to the warranty card included with your purchase or visit the official ASUS support website. The warranty terms and conditions may vary by region.

For technical support, driver downloads, and frequently asked questions, please visit the ASUS support webсайт:

https://www.asus.com/support/

When contacting support, please have your product model name (THUNDERBOLTEX II/DUAL) and serial number ready.

© 2024 ASUS. Усі права захищено.

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